Validation
2:53
Companion Slides
Three levels of validation and the 'AND instead of BUT' technique.
Key Concepts
- Level 1: Acknowledging ('I hear you')
- Level 2: Normalizing ('Many people feel this way')
- Level 3: Affirming the logic ('Of course you feel that — given what happened')
- 'AND instead of BUT' — validation without dismissal
- Validation is not agreement — it's recognition
Part of
Module 4: Practical Skills
Listening, validation, co-regulation, de-escalation, disclosure, boundaries, and putting it all together.