Responding to Disclosure

2:44

Companion Slides

When someone says 'I was abused' — what to say, what never to say, and confidentiality.

Key Concepts

  • 'I believe you' — the three most powerful words
  • 'It's not your fault' — always, every time
  • What never to say: 'Why didn't you leave?' 'Are you sure?'
  • Duty of care vs. confidentiality — know your reporting obligations
  • Staying calm when what you hear is devastating

Part of

Module 4: Practical Skills

Listening, validation, co-regulation, de-escalation, disclosure, boundaries, and putting it all together.